GOtv Customer Care: How to Contact Gotv

How do you contact the GOtv customer care?

GOtv needs no introduction. It is used by all and sundry. Thanks to their exciting and pocket-friendly subscription packages, such as the GOtv Max, the GOtv Lite, GOtv Plus and GOtv Value. They have a package for everyone.

In fact, with GOtv Max, you can watch some EPL matches live!

GOtv Customer care

But what if you have a problem?

The solution is simple: to talk to the GOtv customer representative.

So in this post, you’ll get the GOtv customer care contacts — numbers and email, their social media handles and  everything else you need to get in contact with them.

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Some of the problems that can make you contact their customer service team include:

  • Having an error code
  • A channel not showing
  • Subscribing and not getting access
  • To subscribe and so on.

When you have a problem like the E-16, or your GOtv not showing (not activated) after you have subscribed, GOtv advises that you send “Reset IUC” to 4688.

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But what if that’s not the problem?

GOtv Customer Care Contact Details

You can reach GOtv via phones, email and social media.

GOtv customer care line is 08039044688.

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GOtv contact email is

On Facebook:

On Twitter:

USSD Code: *288*1#

Short Code: 4688.

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GOtv Physical address: Multichoice Nigeria Limited, Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State. You can also visit the nearest GOtv office to you and that, in fact, is the best option. This address is that of the headquarters and they may refer you to a local office near your area.

You can also clear errors online via their website at

On their website, what you can do include:

  • Activate a new GOtv
  • Reconnect your GOtv
  • Subscribe
  • Clear error codes

Reach out to GOtv through any of the contacts above. Hit them up on social media. Visit their website or their nearest office to you to get your issues resolved.

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